JONES ETUK, ACA

Chartered Accountant & Financial Professional

LinkedIn

About

Highly accomplished Chartered Accountant and versatile financial professional with extensive expertise in business development, e-payment solutions, and client relationship management. Proven ability to leverage data-driven insights for strategic decision-making and ensure regulatory compliance. Seeking to contribute to financial integrity, reporting accuracy, and process optimization within a dynamic organization, driving growth and operational excellence.

Work Experience

Business Development Officer

Wema Bank PLC

Jul 2022 - Present

Abuja, NG

Business Development Officer at Wema Bank PLC, driving profitable business relationships and market penetration through strategic customer solutions and data-driven insights.

  • Cultivated and managed profitable business relationships, achieving 65% of targets for deposits and risk assets, significantly contributing to revenue growth.
  • Collaborated on go-to-market strategies, successfully penetrating new markets and driving a 45% increase in customer acquisition.
  • Managed key accounts by delivering tailored solutions, enhancing customer satisfaction, and generating valuable referrals.
  • Provided data-driven recommendations that improved regulatory decision-making and optimized market conduct.
  • Analyzed customer feedback to identify improvement areas, boosting customer retention by 30%.

E-Payment Product Support

Keystone Bank Limited

Apr 2017 - Jun 2022

Lagos, NG

E-Payment Product Support at Keystone Bank Limited, implementing payment solutions and ensuring operational excellence to drive significant collection increases and client satisfaction.

  • Spearheaded the implementation of payment technology solutions, increasing customer collections by 90% through strategic alignment with business goals.
  • Provided critical technical support for e-payment platforms, ensuring optimal functionality and compliance with operational guidelines.
  • Monitored transactional data and operational performance, generating insightful reports for senior management decision-making.
  • Facilitated merchant onboarding and comprehensive training, ensuring strict adherence to anti-fraud and AML policies.
  • Managed funds settlement and reconciliations with 100% accuracy, significantly enhancing client trust and satisfaction.

Merchant Support Agent

First City Monument Bank

Sep 2014 - Mar 2017

Lagos, NG

Merchant Support Agent at First City Monument Bank, enhancing merchant satisfaction and driving adoption of payment systems through swift problem resolution and effective training.

  • Enhanced merchant satisfaction by promptly addressing business and market needs, improving service continuity and customer loyalty.
  • Contributed to developing reports and presentations, providing insights into operational efficiency and customer engagement.
  • Led regular training sessions on POS Systems, significantly boosting merchant adoption and usage rates.

Education

Management

University of Lagos

Dec 2023

Lagos, NG

Courses

  • Financial Management
  • Strategic Decision-Making
  • Corporate Governance

Accounting

University of Uyo

Second-Class Upper Division (2:1)

Dec 2013

Uyo, Akwa-Ibom, NG

Volunteer

Knight i-Volunteer

Wema Bank PLC

Jan 2023 - Present

Abuja, NG

Knight i-Volunteer at Wema Bank PLC, contributing to community outreach, ESG initiatives, and sustainability efforts.

  • Engaged in community outreach programs, educating stakeholders on sustainable financial practices and compliance.
  • Researched and presented insights on emerging ESG trends, directly contributing to the bank's sustainability strategy.
  • Coordinated awareness campaigns promoting environmental responsibility and corporate sustainability.
  • Participated in cross-functional projects focused on reducing the bank's carbon footprint and enhancing energy efficiency.

Certificates

Associate Chartered Accountant

Institute of Chartered Accountants of Nigeria (ICAN)

Jan 2024

Career Essential in Sustainable Tech

Microsoft/LinkedIn

Jan 2024

AI & Digital Skills for Professionals

ALX Foundation

Jan 2024

McKinsey Forward Program

McKinsey & Company

Jan 2023

Corporate Finance Fundamentals

Corporate Finance Institute (CFI)

Jan 2022

Proficiency Certificate in Management/Graduate Member

Nigerian Institute of Management (NIM)

Jan 2014

Awards

Most Social Student

Business Faculty, University of Uyo

Jan 2012

Awarded for exceptional social engagement within the Business Faculty.

Skills

Financial Management & Accounting

  • Chartered Accounting
  • Financial Integrity
  • Reporting Accuracy
  • Funds Settlement
  • Reconciliations
  • Corporate Finance
  • AML Policies

Business Development & Sales

  • Strategic Sales
  • Business Development
  • Market Penetration
  • Customer Acquisition
  • Key Account Management
  • Go-to-Market Strategies
  • Customer Retention
  • Referral Generation

E-Payment & Technology Solutions

  • Payment Technology
  • E-Payment Platforms
  • Technical Support
  • Transactional Data Monitoring
  • Merchant Onboarding
  • POS Systems

Data Analysis & Strategic Planning

  • Data-Driven Insights
  • Strategic Decision-Making
  • Market Conduct Analysis
  • Operational Performance Monitoring
  • Report Generation
  • Process Optimization
  • AI & Digital Skills

Compliance & Ethics

  • Regulatory Compliance
  • Organizational Integrity
  • Anti-Fraud Policies
  • Corporate Compliance
  • Ethical Reasoning
  • ESG Initiatives
  • Responsible Banking

Stakeholder Management & Leadership

  • Client Relationship Management
  • Stakeholder Engagement
  • Cross-Functional Collaboration
  • Training & Development
  • Interpersonal Relationship
  • Team Leadership
  • Social Entrepreneurship

Interests

Corporate Compliance & Ethics

ESG Initiatives and Responsible Banking

Technology and Governance

Networking and Learning New Things

Event Planning & Management